Come Home To Quality
By Katrina Geenevasen-Garlough
From the age of four, Marc-Antoine Charette knew a career in homebuilding was in his future. But what he didn’t know was that his passion for building, coupled with an entrepreneurial vision, would bring such gratification to the owners of the custom homes he builds.
For the past 15 years, Marc-Antoine Charette (Marc) has been forging his own path in the competitive construction industry. With every project he’s worked on, his reputation as a reliable and gifted homebuilder has increased.
In 2007, Marc and his wife Crystal decided to combine their skills and offer a service focused on quality and customer service, not as a simple business strategy, but as a core value that continues long after the project is complete. “We don’t have any unhappy clients,” says Marc from the spectacular living room of one of his custom-built model homes in Lyon’s Landing. “Building your home can be a very overwhelming experience. With every project, our mandate is to go above and beyond to make our customers comfortable throughout the process, and to continue this after the home is done. It doesn’t stop when the homeowner gets the key.”
The couple also takes great pride in the fact that no two builds are the same — ever. They are unwavering on this. “Every client or family that moves into their home is guaranteed a skillfully crafted home with the knowledge that it is uniquely theirs,” says Crystal. There is something wonderful about that.
“We always start with a clean slate, working with our designer from the ground up, allowing our clients full control,” adds Marc. “That seems to resonate with people.”
There’s no doubt the entire team of employees at Charette Custom Homes and the carefully chosen sub-contractors take great pride in every home they build — and with a limited number of builds per year, quality is uncompromised. “In limiting the number of builds we do, we know we have superior quality control, and that’s what ensures our clients’ happiness,” explains Crystal, a certified interior decorator.
Crystal’s superb interior decorating services come standard with each custom home. “I want to offer my knowledge on any item they would like assistance with,” she says. “If they would like me to meet with them to design the kitchen, or help them choose.
“Building your home can be a very overwhelming experience. With every project, our mandate is to go above and beyond to make our customers comfortable throughout the process, and to continue this after the home is done. It doesn’t stop when the homeowner gets the key.”
Charette Custom Homes not only builds dream homes, they also build relationships. Testimonials from clients range from delighted to exuberantly elated. “We are so happy with our custom new home built by Charette Custom Homes,” say former clients, Joanna and Steve Bruce. “Marc’s quality workmanship is evident in every finish of our home. Marc and Crystal were very helpful throughout the entire process — from working on the floor plan to making selections to adding the final touches, by listening to our ideas and providing suggestions to make our home everything we dreamed of.”
“We selected Charette Custom Homes to build our dream home because of their proven track record as the premier custom home builder in the Kingston region,” say Marty and Marilynn Schlosser. “From our very first meeting, we were impressed with the focus they placed on meeting our demanding expectations: an energyefficient, beautiful home built to the highest possible standards, using quality materials.”
Whatever your dream may be, Marc and Crystal Charette promise you a home to be proud of. Your satisfaction is their trademark. Come home to quality with Charette Custom Homes.